TECHNICAL SUPPORT - STREAMING, LOGIN, BILLING, CANCELLATION

How do I download / stream the videos? Download - All videos are in Flash (flv) format - streaming only Stream - Click the link button or thumbnail, and video will start automatically Broadband Connection DSL / CABLE is required Javascript must be enabled to view videos Make sure ActiveX is enabled - May be required Get up-to-date internet browser installed, example - IE 7+, Firefox 3.5 Earlier versions may work adequately, but we cannot guarantee it Where do I get the latest Flash Plugin? Download and install the Adobe Flash Player Plugin Reboot system once installation is completed What if I still can't stream the videos? Security & Privacy settings need to be adjusted to a "Medium" level Why will my username/password not work? Username and password are case sensitive Check your CCBill email confirmation Make sure you do not share your username/password - Results in termination If locked out due to failed login attempts - Please try later How do I cancel my membership? CCbill is our preferred credit card merchant You may cancel at anytime without penalty Click on the following to cancel: Cancellation Request Your account will remain active until the expiration date If not cancelled, as a courtesy, your account will automatically rebill each month